Wag the Dog – Strategy and Tactics in Adaptive Marketing

Strategy Meeting

If a strategy is decided upon, and a tactic is developed subsequently that is perfect for the product, but not on strategy, should the tactic be shelved or should the strategy be reconsidered? In the agency world, there is no contest, strategy beats tactic like a red headed stepchild every time out.

But under an adaptive marketing model (thanks to Jon Lax for getting me on that train), that really shouldn’t be the case. If by adaptive marketing we mean communications that help consumers and continuously evolve based on consumer feedback, then it is entirely possible that the second a consumer gets ahold of a single tactic formulated on a given strategy and requests that it be changed in some fundamental way, the strategy under which that tactic was formulated is now invalid – and counter to the adaptive marketing model. It means that marketers who ascribe to the adaptive marketing model have to re-think how they view “strategy” and “tactics” and the law of nature that dictates the former drive the latter.

For my part at Standard English Limited, I see it boiling down to this: sometimes, a killer tactic can formulate strategy rather than the other way around. It is essential that once the strategy is re-aligned to that tactic that all other work stay with that strategy, until the next killer tactic comes along. After all, if agility is the key selling feature of an adaptive marketing organization, shouldn’t the strategists have to be as fleet of foot as the creative teams?

On-Location Art: How About Some Public Art We Can ALL Produce?

Harold and Kumar
The world has now served as the backdrop for movies for almost 100 years. From Central Park to Big Ben to countless locations in LA and Mumbai – thousands of lines of dialogue have been imprinted on our brains with the sites in the background anchoring them. And while people have been running up the “Rocky Steps” at the Philadelphia Museum of Art and belting out “The hills are alive!!!” high above Salzburg, there are hundreds of other, smaller movie moments that are seldom repeated.

From Audrey Hepburn outside Tiffany’s (often repeated) to Harold and Kumar beginning their trek to White Castle outside their apartment building (hopefully, not often repeated), these are little moments that are woven into the consciousness of millions of people around the world. And while actors and directors have made entire careers on a single scene, most of the locations that co-starred (and the cities that are their custodians) have done very little to celebrate their part.

That’s a shame. And unnecessary. We have public art commemorating everything from the sacrifice of war to the citation of authors. Now that everyone has a camera with them at all times, isn’t is time we developed some public art dedicated to the craft of the camera? After all, how movie cameras see many places is how those places are defined.

It’s a simple idea. Where  scenes famous, kitschy or silly were shot, place a permanent tripod, in-ground dolly or just block of granite with a rudimentary camera mount and basic blocking instruction. Where the actors stood or walked we have positions and in the ground in front of them, their lines. We encourage passers-by to reenact the scenes and upload them to YouTube where we structure a license from the copyright holders that will allow views of the scene-reconstructions to generate ad revenues to pay for the installations. Of course, that trickle of pennies will some time to pay it all off, but what an off-the-top sponsorship opportunity for a big cinema chain, media or production company.

In my own city, Torontoist does a fine job of uncovering those – “Hey, I recognize that!” – hogtown moments with the excellent Reel Toronto feature. They run through movies shot in Toronto and tell you where and what each location is. Toronto is a city that often stands in for other places on film. For instance, that scene with Harold and Kumar was supposed to be New Jersey, but was actually shot in Toronto. And commemorating a silly scene from a pointless movie not even set in the city it was shot in meets what I see the point of this to be: to celebrate how cities have been framed in a viewfinder in a fun, interactive way.